• James Purvis

10 Powerful Negotiation Tactics I learned from a Famous FBI Hostage Negotiator

As I mentioned in my recent article, 5 Things Top Performing Reps are Doing During the Mass Shutdown, something all sales reps should be doing even more of during this difficult time is self-educating. Whether that's sales training, reading books, blogs, or listening to podcasts - this is an opportunity to better yourself and come out the other side of the pandemic better than ever.

To demonstrate practicing what I preach, I took an online class called "The Art of Negotiation" from a famous negotiator named Chris Voss. If you don't know who Chris Voss is, he was the lead kidnapping and hostage negotiator for the FBI for over 24 years and wrote the New York Times Best Seller, Never Split the Di